Jennifer D. Burke, Chief Operating Officer
Jennifer D. Burke oversees compliance and operations of The McDonald Group, Inc. She is responsible for the management of the office. Jennifer handles the contracting and commissions for our agents along with the accounting for The McDonald Group, Inc. She deals directly with their clients if they have any questions about their accounts or insurance. Jennifer processes all new account paperwork for investments and handles any account changes or distributions. Her primary objectives are making sure the clients know how important they are and listening to their needs so that The McDonald Group, Inc. can provide them with the best service. Jennifer graduated from North Central Missouri College in Trenton, MO. Before joining The McDonald Group, Inc., she worked for a large annuities company in Des Moines, IA. Jennifer currently lives in Milan, Tennessee.
Lauren E. Geary is the Marketing Associate for The McDonald Group, Inc. She handles preparing and sending out mass mailouts each month to prospective clients. She also sends monthly, quarterly, and annual newsletters and prepares monthly investment reports for current clientele. Prior to becoming the Marketing Associate, she assisted in researching stocks and creating stock analysis spreadsheets. Lauren graduated recently from Union University with a Bachelor of Arts in English and is now a full-time employee with the company. She recently moved to Jackson from Henderson, Tennessee.
Rachel Williams, Administrative Assistant
Rachel A. Williams is the office assistant for The McDonald Group, Inc. She is also the voice of the company. When anyone calls in, they can expect to be greeted by her friendly voice without being put on hold or transferred to someone's voicemail. Her welcoming face will greet all those who walk through the door. Rachel deals directly with clients regarding their insurance questions and needs and is responsible for processing all insurance applications and ensuring quality service to clients. She is also The McDonald Group's Long Term Care Specialist. Rachel joined The McDonald Group in 2015. She graduated Union University with a Bachelor of Organizational Leadership and previously worked at Southwest Electric. She currently lives in Jackson, Tennessee, with her daughter Zoe Williams.
Sarah is a graduate of Peabody High School in Trenton, TN and West Tennessee Business College in Jackson, TN. In 2005, Sarah retired from USDA Rural Development after a 35 year career. She worked as a loan officer and a loan services professional in the Crockett, Gibson, and Obion county offices.
After retirement, Sarah came to work part time at The McDonald Group, Inc., helping clients obtain patient assistance on their medications.