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Our Staff

Jennifer Burke

Chief Operating Officer

Jennifer oversees compliance and operations of The McDonald Group, Inc. She is responsible for the management of our office. Jennifer handles the contracting and commissions for our agents along with the accounting for The McDonald Group, Inc. She deals directly with our clients answering any questions they may have about their accounts or insurance. Jennifer processes all new account paperwork for investments and handles any account changes or distributions. Her primary objectives are making sure our clients know how important they are and listening to their needs so that The McDonald Group, Inc. can provide them with the best service. Jennifer is also a Life and Health agent. She graduated from North Central Missouri College in Trenton, MO. Before joining The McDonald Group, Inc., she worked for a large annuities company in Des Moines, IA. Jennifer currently resides with her family in Milan, Tennessee.

Jill Shoop Pettis

Administrative Manager

Jill Shoop Pettis has worked with The McDonald Group since February 2022, first as an assistant to Kelly McDonald Jr., then moving into her current role as Administrative Manager in July 2023. Jill has been involved in sales and customer service throughout her career. After helping both her late husband and her parents navigate both insurance and healthcare challenges, Jill found she had both a knack and a passion to assist others in those areas and even worked in Senior Living and Home Care prior to moving to Jackson in 2021. Jill enjoys spending time with her daughter and grandson, her two dogs, and is an avid gardener both indoors and out.

Sarah Benthall

Administrative Assistant

Sarah is a graduate of Peabody High School in Trenton, TN and West Tennessee Business College in Jackson, TN. In 2005, Sarah retired from USDA Rural Development after a 35 year career. She worked as a loan officer and a loan services professional in the Crockett, Gibson, and Obion county offices. After retirement, Sarah came to work part time at The McDonald Group, Inc., helping clients obtain patient assistance on their medications. Sarah is not affiliated with Securities America.