Our Staff
Jennifer Burke
Chief Operating Officer
Jennifer is the operational backbone of The McDonald Group, Inc. She is the main support staff for both financial advisors, Kelly McDonald, Sr. and Jonathan Devault. She manages daily office operations, oversees complaince, handles administrative requests, and ensures that client onboarding and account processing run smoothly from start to finish. With a strong focus on organization and attention to detail, Jennifer takes pride in resolving client inquiries quickly and efficiently. Whether you need help scheduling a review, navigating paperwork, or updating your account details, she is always ready to assist with a professional and friendly approach. Her primary objectives are making sure our clients know how important they are and listening to their needs. Jennifer is also a Life and Health agent. She graduated from North Central Missouri College in Trenton, MO. Before joining The McDonald Group, Inc., she worked for a large annuities company in Des Moines, IA. Outside of the office, Jennifer enjoys being outside, baking and spending time with her family.
Jill Shoop Pettis
Administrative Manager
Jill Shoop Pettis has worked with The McDonald Group since February 2022, first as an assistant to Kelly McDonald Jr., then moving into her current role as Administrative Manager in July 2023. Jill has been involved in sales and customer service throughout her career. After helping both her late husband and her parents navigate both insurance and healthcare challenges, Jill found she had both a knack and a passion to assist others in those areas and even worked in Senior Living and Home Care prior to moving to Jackson in 2021. Jill enjoys spending time with her daughter and grandson, her two dogs, and is an avid gardener both indoors and out. Jill is not affiliated with Osaic Wealth Inc. and cannot offer financial planning/advisory services or securities.
Jenny Bailey
Administrative Assistant
Jenny joined The McDonald Group in February 2025 after moving back to the area. Prior to joining the team, she worked in insurance billing and office management at a healthcare clinic. Her background gives her valuable knowledge of insurance and allows her to assist clients with questions or concerns that may arise. In her role with The McDonald Group, Jenny supports the insurance agents with applications and audits and facilitates the paperwork and signing process for the financial advisors. She enjoys bringing her experience, organization, and attention to detail to her work and takes pride in helping the team provide exceptional service to clients. Outside of work, Jenny enjoys camping and exploring new places with her husband and their dog, Cedar.
Sarah Benthall
Administrative Assistant
Sarah is a graduate of Peabody High School in Trenton, TN and West Tennessee Business College in Jackson, TN. In 2005, Sarah retired from USDA Rural Development after a 35 year career. She worked as a loan officer and a loan services professional in the Crockett, Gibson, and Obion county offices. After retirement, Sarah came to work part time at The McDonald Group, Inc., helping clients obtain patient assistance on their medications. Sarah is not affiliated with Osaic Wealth Inc. and cannot offer financial planning/advisory services or securities.